Vikaskumar R. Kamble

AI-Driven Product Leader | 18+ Years Enterprise Transformation

SAFe® 6.0 POPM | Senior Solution Consultant (Sr. BA) | SAFe® AI Scrum Master

vikaskumar.kamble@gmail.com | +91 7996682460 | Immediate Joiner Open to PAN India Relocation & Global Remote Opportunities

Professional Summary

Senior Product Leader with 18+ years of experience in Product Management, Product Ownership, Business Analysis, and Agile Delivery. Expertise in AI/ML products, Generative AI, RAG architecture, API-first design, Microservices, Cloud (AWS, Azure), Data Platforms, and Enterprise Digital Transformation. Proven track record in backlog management, stakeholder management, requirement engineering, GTM strategy, KPI/OKR definition, and delivering scalable, high-availability platforms.

Extensive experience building and operating enterprise-grade, globally compliant systems aligned with GDPR, SOC 2, ISO 27001, and regulatory standards across BFSI, Insurance, and Supply Chain domains. Strong focus on data governance, auditability, security (RBAC, encryption), compliance controls, and traceability ensuring audit-ready product ecosystems.

Key Strategic Achievements

  • Improved AI search relevance accuracy to 90%+ using embeddings, metadata enrichment, and ranking optimization.
  • Reduced content discovery latency by ~90%, improving user productivity and engagement.
  • Scaled distributed systems to 10K+ concurrent users with 99.9% uptime and SLA adherence.
  • Reduced production defects by ~30% through CI/CD automation and release governance.
  • Enabled enterprise data migration (Talend → Snowflake) improving performance and analytics readiness.
  • Led 30+ cross-functional teams across Engineering, Data Science, UX, and QA.
  • Implemented governance frameworks ensuring GDPR, SOC 2, and ISO 27001 aligned product delivery.
  • Established audit trails, logging, and traceability mechanisms for enterprise compliance and regulatory audits.
  • Enabled secure architectures with RBAC, encryption, and data protection standards across platforms.

AI Product Case Studies

AI Video Search Platform (Cox Automotive)

  • Designed RAG-based architecture using embeddings, vector search, and retrieval pipelines.
  • Implemented semantic search improving precision, recall, and relevance scoring.
  • Reduced hallucination through controlled retrieval, metadata filtering, and ranking strategies.
  • Defined evaluation metrics: precision, recall, latency, and user engagement KPIs.
  • Collaborated with Data Science teams on model tuning and performance optimization.

Enterprise Data & Analytics Platform

  • Led Snowflake migration improving data availability, query performance, and scalability.
  • Defined data pipelines, ETL workflows, and integration architecture.
  • Enabled analytics dashboards and reporting for business decision-making.

Detailed Professional Experience

EPAM Systems – Product Owner Jan 2025 – Feb 2026
Client: Cox Automotive Domain: Automotive / AI Media
  • Owned end-to-end AI product strategy for Video Media Platform aligning roadmap with dealer conversion, engagement and revenue OKRs.
  • Defined product vision, roadmap, backlog, epics, user stories, and acceptance criteria across multiple Agile teams.
  • Launched AI-powered semantic search (embeddings, metadata enrichment, ranking) improving relevance accuracy to 90%+.
  • Reduced content discovery latency by ~90%, improving dealer productivity and time-to-sale.
  • Defined and tracked KPIs: precision/recall, latency, CTR, engagement funnel, and adoption.
  • Drove experimentation (A/B testing) on ranking/recommendation improving CTR and session duration.
  • Partnered with Data Science to mitigate hallucination and improve retrieval quality (RAG patterns).
  • Owned API ecosystem, BFF architecture, and third-party integrations with CRM/media systems.
  • Scaled platform to 10K+ concurrent users with 99.9% uptime.
  • Led cross-functional teams (Eng, DS, UX, QA); improved sprint predictability by ~25%.
  • Ensured UAT, release readiness, and stakeholder sign-offs.
  • Ensured GDPR-compliant data handling, RBAC-based access control, and secure API integrations.
  • Implemented audit trails, logging, and traceability for enterprise regulatory compliance.
  • Collaborated with Data Science teams ensuring ethical AI, bias mitigation, and governance.
  • Ensured release governance, CAB approvals, and audit readiness across deployments.
EPAM Systems – Technical Product Owner Feb 2024 – Jan 2025
Client: Philadelphia Insurance Companies (PHLY) Domain: Insurance (P&C)
  • Owned underwriting platform backlog and roadmap for insurance domain.
  • Led requirement elicitation (workshops), authored BRD/FRD, user stories, and acceptance criteria.
  • Designed rule engines and decision workflows for policy lifecycle management.
  • Defined APIs, data models, and integration patterns for multi-state compliance.
  • Improved quote-to-bind cycle time via workflow optimization and automation.
  • Implemented validation frameworks reducing data errors and premium leakage.
  • Facilitated Scrum ceremonies; ensured delivery alignment and continuous improvement.
  • Coordinated stakeholders (business, legal, tech) and managed risks/dependencies.
  • Ensured data governance, traceability, and audit logging for underwriting workflows.
  • Designed systems adhering to compliance controls and enterprise risk management.
  • Maintained audit readiness and documentation for regulatory inspections.
EPAM Systems – Associate Product Director Feb 2024 – Jan 2025
Client: Cirrius Solutions Domain: Pharmaceuticals / Healthcare SaaS
  • Built Phyzii CRM (greenfield SaaS) from concept to MVP and scaled rollout.
  • Defined product vision, roadmap, and GTM strategy aligned to pharma field-force automation.
  • Led 30+ cross-functional team; improved velocity via Agile maturity initiatives.
  • Conducted customer discovery and feedback loops to drive product-market fit.
  • Prioritized backlog using ROI, customer value, and strategic alignment.
  • Designed API-first modular architecture enabling integrations and scalability.
  • Reported to leadership on roadmap, metrics, and execution status.
  • Ensured enterprise security, auditability, and data governance across product lifecycle.
  • Aligned delivery with global standards and regulatory requirements.
CompuCom – Technical Product Owner Nov 2020 – May 2023
Domain: Managed IT Services / Data Modernization
  • Owned enterprise platform modernization across global clients.
  • Led data migration (Talend → Snowflake) improving performance and availability.
  • Defined platform architecture, integration strategies, and API ecosystems.
  • Reduced production defects by ~30% via CI/CD, automated testing, and governance.
  • Defined SLAs and observability (logs, metrics, alerts) improving reliability.
  • Chaired CAB; managed release governance and change management.
  • Enabled microservices transition increasing scalability and deployment frequency.
  • Managed risks, dependencies, and multi-program release planning.
  • Led enterprise modernization ensuring compliance with SOC2 and ISO standards.
  • Implemented observability, logging, and monitoring for audit and compliance tracking.
  • Ensured secure data pipelines, encryption, and governance frameworks.
GEP Software – Technical Lead Analyst Jan 2020 – Sep 2020
Client: Oil & Gas Sector Domain: Supply Chain / Fintech
  • Led supply chain SaaS delivery for Oil & Gas clients.
  • Conducted requirement analysis, functional design, and stakeholder workshops.
  • Designed procurement/sourcing workflows integrated with SAP/Oracle.
  • Implemented compliance-driven invoicing and tax (GST/VAT) modules.
  • Supported Agile delivery via backlog grooming and sprint coordination.
  • Ensured audit trails, financial traceability, and compliance reporting.
Sterling Talent Solutions – Product Analyst Jun 2011 – Aug 2019
Domain: HR Tech / Background Screening
  • Progressed from Developer to Product Analyst across BA, PO, and delivery roles.
  • Delivered large-scale platforms (PRISM, Screening Direct) for global enterprises.
  • Defined requirements, epics, user stories; ensured traceability to delivery.
  • Led microservices transformation improving scalability and resilience.
  • Supported 10K+ user concurrency with strong SLA adherence.
  • Owned release cycles, incident management, and production support.
  • Collaborated with US/APAC stakeholders; improved performance and uptime.
  • Managed enterprise platforms ensuring compliance, audit readiness, and SLA adherence.
  • Implemented governance, logging, and incident tracking frameworks.

Earlier Career History & Foundation

Building foundational expertise in BFSI systems, invoicing, taxation, and compliance-driven enterprise platforms.

Cognizant – Support & Maintenance Engineer

2011
Client: Enterprise ProgramsDomain: Collaboration Platforms
  • Ensured production stability for SharePoint 2007 platforms, overseeing incident resolution and Root Cause Analysis (RCA).
  • Managed platform health monitoring, ensuring high availability for large-scale enterprise user bases.
  • Identified and addressed recurring system issues to improve platform reliability and user experience.

Polaris Software Lab – Production Support Engineer

2010
Client: J.P. MorganDomain: BFSI (Banking & Finance)
  • Provided critical L2/L3 production support for global banking systems, ensuring strict adherence to mission-critical SLAs.
  • Managed incident response and reliability engineering for high-availability financial transaction systems.
  • Collaborated with global engineering teams to resolve complex production bottlenecks and maintain 99.9% system uptime.
  • Gained deep exposure to secure architectures, audit trails, and financial governance standards within a global banking environment.

MAIA Intelligence – Design & Development (Programmer)

2007 – 2010
Product: 1KEY Agile BI SuiteDomain: Business Intelligence / SaaS
  • Developed core components of the "1KEY Agile BI Suite," a scalable analytics platform enabling data-driven decision making.
  • Built dynamic KPI reporting engines, interactive dashboards, and customizable query builders.
  • Leveraged cloud infrastructure (AWS EC2/S3) for data processing and storage, ensuring platform scalability.
  • Implemented metadata-driven reporting frameworks to allow business users to generate complex insights without technical intervention.
  • Optimized SQL query performance for large datasets, improving report generation speed and user satisfaction.

RAJ Software Technology – Programmer

2006 – 2007
Product: Logistics ERPDomain: Supply Chain / Logistics
  • Designed and developed modules for a comprehensive Logistics ERP, specializing in **Billing, Taxation, and Payroll**.
  • Engineered complex financial workflows supporting automated taxation (VAT/Service Tax) and regulatory compliance.
  • Built customer-facing portals for shipment tracking, booking, and real-time transparency in logistics operations.
  • Developed MIS reports, budgeting tools, and variance analysis dashboards to support executive business decisions.
  • Contributed to enterprise compliance systems, including internal audit tracking and financial control mechanisms.
  • Developed an internal knowledge management portal (Wiki-based) that significantly improved issue tracking and organizational knowledge reuse.

Foundational Capability Highlights

  • Invoicing & Taxation: Deep experience designing billing and financial workflows that support complex audit requirements.
  • Global Scale: Over a decade of exposure to enterprise-scale systems, multi-user environments, and global delivery models.
  • System Design: Strong grounding in the full SDLC, production support, and secure enterprise application architecture.

Core & Technical Skills Matrix

Product & Agile

  • Product Management & Strategy
  • GTM Strategy & Roadmap Planning
  • Backlog Grooming & Sprint Planning
  • Agile, Scrum, & SAFe Execution
  • Stakeholder & Risk Management

AI & Technical

  • GenAI, RAG, NLP
  • AWS, Azure, Cloud Arch
  • Microservices & REST APIs
  • Snowflake & Data Engineering
  • SQL, MongoDB, Redis

Governance & Compliance

  • Data Governance & GDPR
  • SOC 2 & ISO 27001 Standards
  • RBAC & Data Encryption
  • Audit Trails & Traceability
  • Taxation & Compliance Controls

Education & Credentials

Degrees

MBA in Data Science - KL University (CGPA 8.68)

BE in Computer Engineering - University of Mumbai (63.57%)

Top Certifications

SAFe® 6.0 POPM | SAFe® Agilist | SAFe® AI Scrum Master

ITIL 4 Foundation | Lean Six Sigma Yellow Belt